HUMAN FACTORS Courses – (HFS)

Course Description
The modules available in this tailor-made course are designed to cover non-technical skills have a direct impact on employee performance. Human error cannot be eliminated but efforts can minimise its effects and consequences. Participants equipped with appropriate non-technical skills can cope and prevail in adverse circumstances present in high-risk organisations.

Target Group
Personnel who operate in sharp-end industries where the consequences of malfunctions and/or errors result in damage to humans, equipment and the environment.
This course is applicable to safety-critical industries such as: Health Care, Oil & Gas, Petrochemical, Transportation, the Police and Military who require an understanding of the human reliability in their operation.

Course Outline [Modular]
The available topics below can be used to create a tailor-made course:
• Human Performance & Limitations
• Information Processing
• Attitudes & Behaviours
• Error Management
• Situation Awareness & Attention
• Decision Making under pressure
• Teamwork
• Decision Making in uncertainty
• Effective Communication
• Leadership
• Time Management
• Stress Management
• Conflict Management
• Workload Management
• Safety Culture
• Resilience Development
Our subject-matter experts will be happy to assist and design training programmes according to the client’s requirements.

Course Entry Requirements: 
• English Language Proficiency.