Airline Emergency Planning and Response Management

Course Benefits
Gain insight into the planning, development and execution of an emergency plan, and the parties and processes involved
Appreciate the roles and responsibilities of the emergency planning specialist
Improve your understanding of ICAO, the National Transportation Safety Board and State regulations
Identify and outline potential issues in an emergency response situation

Who shoud attend
Emergency planning managers/inspectors
Station managers
Quality managers
Security managers
Operations managers
Emergency and family assistance managers/coordinators

Content
Responsibilities of the Airline
The Emergency Response Organization
Emergency Centers
Alarm and Mobilization
Airline Response Plan Development
Accident Investigation / Preservation of Evidence - Flight Data and Voice Recorder
Stations Emergency Procedures
Humanitarian Response
Cultural Differences
Flight and Cabin Crew Procedures
Public Relations Procedures
Technical Support
Passenger Information Center
Special Assistance Team Center
Passenger Property Handling
Security Procedures
Insurance, Legal, Financial Procedures
Response Plan Implementation