Auditing Techniques Flight & Ground OPS

Course Benefits
After attending this course, participants should have the confidence to set up and implement a compliance monitoring system including the conduct of effective compliance auditing throughout flight and ground operations, or in relation to any supplied services

Who shoud attend
Compliance Managers
Quality Managers
Audit Managers
Auditors and those who need to have the necessary understanding and competence to set up and implement a compliance monitoring system including the conduct of effective compliance auditing throughout flight and ground operations, or in relation to any supplied services.

Content
Management System principles
The Management System requirements of Part OPS
Integrated Management Systems, incorporating Safety, Quality Compliance monitoring principles and practice, including FDMS
The role & responsibilities of a Compliance Manager
Compliance auditing as an integral part of management
Relative responsibilities of those managing and undertaking compliance monitoring and compliance auditing together with those subject to monitoring activities who will need to consider and implement effective corrective actions
Development of compliance monitoring programmes
Objective based compliance auditing & reporting methods
Audit planning - development of audit check lists
Best practice audit conduct
Investigative auditing skills and techniques
Factual reporting of audit findings Interactive audit role play activity - a feature of this course
Audit reports & records
Psychological aspects of auditing
Auditor competency and development issues
Noncompliance root cause determination, corrective action, audit follow up and close out mechanisms
The role of the Accountable Manager in steering the compliance monitoring process and ensuring adequate response to compliance monitoring results Interactive trainer led discussions on compliance monitoring problems & solutions
This course is not planned, Request