Auditing Techniques In Relation To Flight - Ground Operations
Auditing Techniques In Relation To Flight - Ground Operations
Course Benefits
By the end of the program, participants will be able to: After attending this course, participants should have the confidence to develop a comprehensive audit programme for Flight and Ground Operations in response to regulatory requirements, together with the planning, conduct, reporting and close out of in-depth & searching audits in an operational environment
Who shoud attend
JAR OPS Quality Managers
Audit Managers
Auditors who need to have the necessary competence to conduct effective auditing throughout flight and ground operations, or in relation to any supplied services
Accountable Managers
Operations Directors and others who need to understand and ensure that the audit process provides them with sufficient assurance of the adequacy and effectiveness of operations in relation to regulatory compliance will also benefit from attendance at this course JAR OPS and JAR FCL
Content
Background to auditing in the context of regulations
The need for and importance of the Quality System in JAR OPS
The relationship between Quality & Safety Management systems
Responsibilities of the JAR OPS Quality Manager
Fundamental principles of auditing
Pro-active auditing as an integral part of management
Relative responsibilities of those managing and undertaking audits together with those subject to auditing activity who will need to consider and implement effective corrective actions
Development of audit programmes
Objective based auditing & reporting methods
Audit planning - development of audit check lists
Best practice audit conduct
Investigative auditing skills and techniques
Factual reporting of audit findings
Interactive audit role play activity - a feature of this course
Audit reports & records
Psychological aspects of auditing
Auditor competency and development issues
Effective corrective action, audit follow up and close out mechanisms
The role of the Accountable Manager in steering the audit process and ensuring adequate response to audit findings Interactive trainer led discussions on auditing problems & solutions