ECOLE HÔTELIÈRE HELVÉTIQUE
No specific location
N/A
CERTIFICATE IN AIRPORT PASSENGER AND BAGGAGE EXPERIENCE
ECOLE HÔTELIÈRE HELVÉTIQUE
No specific location
N/A
Combination (Multiple methods) | Intermediate | 1 Week
Combination (Multiple methods) | Intermediate | 1 Week
$ 1362
CERTIFICATE IN AIRPORT PASSENGER AND BAGGAGE EXPERIENCE
Candidates receive a detailed insight of the aspects related to customer and coustomer baggage journey through the various touch points.
COURSE OBJECTIVES
Operational functions of the airport Rescue, fire fighting and other support services Airport issues and challenges The future of airports Technological developments.
COURSE OUTCOMES
Flight schedule based, highly accurate passenger traffic forecasts, passenger arrivals at different nodes (filters) in the passenger process (arrival, departure, transfer), capacity constraints (number of counters, lanes, gates etc. as well as areas) over time horizons from 1 day to several years (operational, tactical and strategic planning horizons).