ECOLE HÔTELIÈRE HELVÉTIQUE
No specific location
N/A
CERTIFICATE IN AVIATION CUSTOMER SERVICE
ECOLE HÔTELIÈRE HELVÉTIQUE
No specific location
N/A
Combination (Multiple methods) | Intermediate | 1 Week
Combination (Multiple methods) | Intermediate | 1 Week
$ 1362
CERTIFICATE IN AVIATION CUSTOMER SERVICE
Learn how to handle difficult customers and situations confidently, maximize each customer contact, and develop loyalty.
COURSE OBJECTIVES
Operational functions of the airport Rescue, fire fighting and other support services Airport issues and challenges The future of airports Technological developments.
COURSE OUTCOMES
Handle difficult customers and situations Make the most of every customer contact Develop customer loyalty Feel confident in any customer situation