CERTIFICATE IN CABIN CREW EXCELLENCE

This course provides candidates aspiring to work as cabin crew with an insight into the key service etiquette requirement to perform as a cabin crew member.

COURSE OBJECTIVES

Provide key service elements of Cabin Crew Functions during a flight
Build confidence in delivery all the on-board responsibilities such as announcements, safety reviews, and service requirements. The Overview of the Aviation Industry.
– The Qualities Expected for a Flight Attendant
– Understanding of in-flight responsibilities and importance
– The differences between Flight Attendant as compare to other careers.
Effectively and professionally manage minor disruptions and service interruptions.

COURSE OUTCOMES

Airline basic safety and first aid GMT (Calculating time differences) – Making good impression
– Grooming &Deportment
– Make-up and facial care
– Hair Style
– Proper Posture
– Interview Attire
– The most common airport in the World
– Airline knowledge and History
– Airline Terminology
– World currency and geography
– Airline basic Foods and Beverages