CERTIFICATE IN TRAVEL AND TOURISM - TRAVEL CONSULTANT

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, develop specialized knowledge of travel products and gain the skills to process ticket exchanges and reissues. Improve your sales skills to successfully turn prospect and existing customers into returning customers and learn how to understand how industry regulations affect your travel operations.

COURSE OBJECTIVES

Destinations Selling techniques and social media marketing Fare construction and ticket exchanges/reissuance Travel industry laws and regulations Niche products including tour customization, luxury and group travel options Accommodation products other than hotels.

COURSE OUTCOMES

Identify and provide advice on popular destination countries Advise on modes of transportation, accommodation, and tour products Apply IATA resolutions to your travel business and activities
Prospect new and existing customers and counter sales objections Construct complex itineraries and manage changes to ticketed journeys