Commercial Aspects of Aircraft Maintenance

Identifies the drivers in maintenance costs evaluation and analyses arguments concerning maintenance matters in commercial discussions.

Who should attend?

- Professionals from sales, after-sales or design office departments, working for airframe, engine or equipment manufacturers
- Professionals from airlines and lessors who are involved in aircraft maintenance
 

What are the learning objectives?

- Transform industry knowledge into practical know-how
- Understand the dynamics and demand of the maintenance marketplace
- Learn how to position yourself to your advantage and think like a successful MRO
- Learn how to make decisions in a maintenance  organisation
- Learn how to manage Performance-Based Contracts
- Identify ways to improve maintenance operations
- Get to grips with metrics and mechanisms
- Understand the rationales of “make or buy” policies
 

Course content

Featuring our brand new business simulation MRO manager! Your team will manage your own MRO facility and try to fend off the competition!

- Analysis of maintenance business
- Market demand and airline business models
- Make or Buy, Decision-making
- Value Proposition development
- Managing resources & capacity
- Optimising maintenance activities
- Performance-Based Contracts
- Managing partnerships and competition
- Cost control  and revenue streams
- Managing customer satisfaction
- Setting-up a maintenance organisation
- The future of maintenance

Dates and Venues:

28 March - 1 April 2022 - Virtual classroom (2 - 5pm CET every day)
7 - 9 June 2022 - Airbus Leadership University, Toulouse