Human Factors

https://takeoff.academy

This course you with an overview of human factors concepts, knowledge and practical applications,
with a focus on the current and future role of human factors in the operational environment of the
aviation industry.

Objectives

 Upon completion of this workshop, you will be able to:

• Understand factors that contribute to human error and non-compliance with rules and
procedures
• Apply human factor principles and concepts to manage errors and violations on an
individual, organisational and systemic level

Subjects covered

• Human Factors: Past and Present
− Origin of aviation psychology and human factors (HF)
− Military accident rates: World War I
− The birth of HF: World War II
− Post-war civil and military aerospace developments in HF
− The role of HF in contemporary aviation
• Human Factors and Systems Safety: Fundamental Concepts
− The Reason model
− The SHEL model
− Practical applications to safety management
− Error tolerant systems
• Human Factors and Risk Management
− Fundamental concepts of risk management
− Hazard identification
− Methods of risk management
− Risk matrices
− Introduction to Bow Tie Analysis
• Understanding and Managing Human Error
− Principles of human error
− Errors versus violations
− Do errors 'cause' accidents?
− Error-producing conditions
• Human Performance: Capabilities and Limitations
− Basic characteristics of human information processing
− Perception
− Decision-making
• Human Factors Across the Industry
− Application of HF knowledge to aircraft maintenance, repair and
overhaul organisations
− Integrating HF and safety management in the airline industry
− Managing HF in the aircraft manufacturing industry
− HF in air safety investigation
− The role of the HF specialist
− Specialist HF assistance
• Human Factors in Flight Crew Licensing and Crew Resource Management (CRM)
− Considerations and overcoming HF issues
• Human Factors and Safety Management Systems (SMS)
− HF considerations in each element of an SMS
• Safety and Culture
• Case studies