PASSENGER GROUND HANDLING SERVICES

Founded in 2001 CAMAS are a world leader in the provision of Aviation, Travel and Tourism training programs.

Our group train 30,000 people annually and placed over 3,000.00 graduates in jobs in 2019.

We were the Top Performing IATA Authorized Training School for 2013, 2014, 2015 and Top Performing IATA Training School for Europe in 2016 and 2019.

We are a certified and accredited I.A.T.A Training School (ATS) and Air-DGR traiing centre (ATC). The qualifications that you receive from CAMAS are recognized as the Gold Standard within the industry.

Our certifications and memberships include A.T.S, A.T.C & A.T.C+, S.G.S, I.C.A.O TRAINAIR+ and EASA full member.

Learn what it takes to work at one of the airline industry’s most visible airport positions and obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.

This course is for, Airline Passenger Service Staff, Ground Handling Agents, Airport Operators, Civil Aviation Authorities and anyone wishing to start a career as a Passenger Service Agent.

The course is designed to complement the training requirements outlined in the IATA Airport Handling Manual (AHM), the IATA Safety Audit for Ground Operations (ISAGO) and the IATA Passenger Services Conference Resolutions Manual (PSCRM).

After completing this diploma, you will be able to:

• Understand how airlines and airports operate in relation to the provision of passenger services

• Learn about passenger and baggage check-in & boarding procedures, including passengers with special needs

• Interpret the respective regulatory requirements related to passenger and baggage transport

• Understand how computer reservations and departure control systems operate

• Ensure safe and secure passenger & baggage transport

• Provide superior customer service in a demanding customer facing environment

• Learn about the latest technological innovations in passenger services

• Add value to existing and future employers looking to hire and retain knowledgeable and high performing personnel

Bookings and inquiries to; [email protected]