PROFESSIONAL DIPLOMA IN AIRLINE CARGO SERVICES

This course provides delegates with expertise into the safe workings of Airline Cargo activiites. Dealing with the practical and technical aspects of efficiently runing an Airline Cargo Operation. This highly interactive course provides a 360° management perspective from industry experts working at the most successful airlines and freight forwarders about the air cargo industry. Delegates will review the cargo management system with an international perspective, focusing on the business, operations and regulatory fundamentals. Over five days delegates will explore how the air cargo industry is changing and how to identify opportunities to become more successful as a manager in the company.

COURSE OBJECTIVES

The cargo industry and its stakeholders Marketing and sales for cargo Pricing and revenue management
Trends in technology IATA’s e-cargo initiatives Optimizing the use of the internet and intranet within your organization Operations and management Cargo trends and forecasts Business processes
Industry regulations and their impact.

COURSE OUTCOMES

Improve competitive performance using practical management tools including revenue management and pricing Identify customers’ changing needs to adjust business for immediate results Maintain optimum levels of customer service without increasing costs Analyze changes within the cargo industry and its stakeholders Stay current with the latest business and technological trends