PROFESSIONAL DIPLOMA IN TERMINAL OPERATIONS

This course provides delegates with expertise into the safe workings of an Airport Terminal activiites. Dealing with the techinical aspects of efficiently runing an Airport Terminal. This Diploma is designed to address the audience of prospective Airport and Ground Operations professionals. The variety of available courses gives the opportunity to identify the key areas required to be able to perform tasks safely and efficiently.

COURSE OBJECTIVES

Gain practical knowledge to manage key airport operations with high efficiency and safety. Understand and meet the operational requirements of main stakeholders: airlines, authorities, ground service providers, passengers, and freight forwarders. Airfield operations
Airside Safety
Airport Security
Ramp Handling
Passenger Handling
 

COURSE OUTCOMES

Formulate airport performance objectives and plan the activities used to achieve them
Manage your staff, resources, facilities and technology with a focus on attaining strategic goals
Align your marketing, financial management, and customer service activities to your strategic goals
Ensure sustainable quality and compliance across an airport’s business and operations, using quality as a key driver for change
Conduct ongoing evaluation and benchmarking exercises to measure the success of your strategic activities
Oversee expansion, funding and investor relations with a long-term focus