Quality-Management _ Principles Practice in an Aviation Environment

Course Benefits
After attending this course participants should have the confidence to assess a quality management system and associated audit programme developed in response to regulatory requirements

Who shoud attend
Regulators involved in the assessment of an organizations quality management system and associated audit process
Accountable Managers,
Quality Managers and Audit Managers.

Content
Subjects addressed will include the following:

Basic principles of Quality Management
Understanding associated terminology
Quality Management - a practical view
Applications of Quality Management
The relationship between Quality & Safety Management systems
Understanding the regulations in relation to Quality Management and Audit
Developing & implementing Quality Management in response to regulations
Regulatory responsibilities of the Quality Manager
The true quality management function
Fundamental principles of auditing
Relative responsibilities of those managing and undertaking audits together with those subject to auditing activity who will need to consider and implement effective corrective actions
Development of audit programmes
Best practice audit planning, conduct and reporting
Audit reports & records
Auditor competency and development issues
Effective corrective action, audit follow up and close out mechanisms
The role of the Accountable Manager in steering the audit process and ensuring adequate response to audit findings Interactive trainer led discussions on quality management and auditing problems & solutions