ECOLE HÔTELIÈRE HELVÉTIQUE
No specific location
N/A

STATION / GROUND HANDLING MANAGEMENT

N/A
$ 1362

By applying, I confirm I have read and confirm Aviation Courses Terms and Conditions

ECOLE HÔTELIÈRE HELVÉTIQUE
No specific location
N/A
Combination (Multiple methods) | Intermediate |   1 Week   

Combination (Multiple methods) | Intermediate |   1 Week   

$ 1362

STATION / GROUND HANDLING MANAGEMENT

$ 1362

Send enquiry

STATION / GROUND HANDLING MANAGEMENT

Essential training for Station Managers working for ground service providers and self-handling airlines. This course helps you examine ground handling functions, from marshaling to pushback, check-in to deicing. Analyze the management responsibilities on the ramp and in the passenger and cargo terminals.

 

COURSE OBJECTIVES

Cooperation between airlines and service providers Duties of the station manager Principles of customer service Facilitation and simplifying passenger travel Ramp,cargo and terminal activities
Service Level Agreements (SLA) Resources and GSE management ULD handling Aviation security awareness
Baggage handling Emergency response planning.

 

COURSE OUTCOMES

Manage all ground handling services according to the IATA Airport Handling Manual (AHM) Increase the efficiency of stations as an airline or service provider Work within the frame of the IATA Airport Handling Manual and IATA Standard Ground Handling Agreement Build a sustainable relationship between the airline and handler management